Because our support does not end with the purchase
Service, maintenance and support
For us at EPS, the support of our customers is not limited to the purchase – we are also at your side beyond that. Our service and maintenance solutions ensure that your IT infrastructure and power supply is always available and secure.
Your advantages
Own EPS Service Team
Guaranteed response time
24-hour hotline by a trained technician
Flexible service packages
We combine state-of-the-art technologies with a tailor-made service concept carried out by our own EPS service team to meet these requirements. With our support, you not only save operating costs, but also always stay up to date with the latest technology and thus take precautions.
Our service technicians, who are trained directly from the manufacturer’s factory, offer extensive know-how and experience in the field of power supply and IT infrastructure.
EPS Service Packages
| VOLLWARTUNG | TEILWARTUNG | TEILWARTUNG | BASISWARTUNG | |
|---|---|---|---|---|
| Sorglos-Paket | Premium-Paket | Power-Paket | Basis-Paket | |
| 24 Std. Service Hotline | ||||
| Garantierte Reaktionszeit | ||||
| Präventive Wartung, alle 12 Monate | ||||
| Komplettes Batterieanlagen-Service | ||||
| Alle Arbeits- und Anfahrtszeiten für die präventive Wartung | ||||
| Alle Ersatzteile inkludiert | ||||
| Batterietausch inkludiert | ||||
| Alle Arbeits- und Anfahrtszeiten für Störungseinsätze |
Managed Service by EPS
Managed service provides your operations with a variety of benefits that help manage your IT infrastructure more efficiently, reduce costs, and improve your business agility.
Here you can find more information about Managed Service by EPS.
Individual package
We are happy to offer you a service and maintenance package tailored to your wishes and requirements.
Whether it’s just for one system or the entire data center – it’s best to contact us right away.
Get our detailed product folder as a PDF download
Your advantages with Managed Service by EPS:
- Save resources
- Increased resiliency
- Plannable costs
- Improved energy efficiency
- Access to expert knowledge
Benefit from our expertise
25
Years of experience
103
successfully implemented
Server Room Projects
50
Colleague
300+
satisfied customers in the
Domestic and international
We are at your side with our service packages.
If you have any questions about our services , please do not hesitate to contact us.